What is Flight transit meet greet assist at Nairobi Airport?
Flight meet greet assist is a service that assists passengers on transit at JKIA Nairobi airport get expedited and fast-tracked on priority through all arrival airport formalities.
No queuing or making long lines through formalities such as covid-19 documentation screening by port health officials, visa processing at immigration, assisted to claim bags with a dedicated porter at baggage claim irrespective of number of bags you have.
Passengers will be assisted from international to domestic flight transit connections transfers ensuring that you do not miss your next flight
Can i exit the airport if i have a long layover while on transit
Yes passengers can exit airport ,a transit visa is required to enable this
Can I reserve transit meet greet assist service now then pay later?
Yes, it’s possible to reserve arrival meet greet assist earlier prior to arrival date and pay either upon service completion or via card. You can reserve for a friend, spouse or family member as well.
How will i identify the office representative offering arrival meet greet assist service?
Our office representative will have a sign printed your name or have a photo of yourself issued prior.
He or She will be awaiting for you at the entrance of arrival terminal.
Do you cater to passengers with special needs?
Yes, we do cater to passengers
with special needs are require extra attention and facilitation. This
may be such as, visually impaired and deaf passengers, passengers with
restricted mobility in need of a wheelchair,expectant mothers, mothers
traveling with children, unaccompanied minors, passengers with reduced
mobility traveling as a group, passengers traveling with pets
Which Covid-19 measures are being observed for arrival meet greet assist service?
Passengers should have a negative a valid negative Covid-19 PCR test on arrival
Wearing of face masks are mandatory for all passengers.
Greetings to be done verbally, no contact whatsoever, and maintain a distance between each other.It is advisable to carry personal hand sanitizers.
Can I get assisted to acquire local Kenyan currency on arrival at JKIA Nairobi Airport?
Yes you can get assisted, kindly request the representative offering the service to direct you to the nearest Forex bureau depending on your arrival terminal
Is there a storage facility for bags at JKIA Nairobi airport?
Yes, there is, storage of bags on a short-term basis possible. Kindly write to us for further assistance on this.