Premium Meet and Assist
JKIA Nairobi Airport

Are you tired of long lines and queues at JKIA Nairobi Airport?

Book fast track JKIA Premium meet greet assist services arrive quick,depart easy and transit smoothly. Get priority expedition through Port health lines,Immigration,baggage claim with a dedicated porter,customs express and out of arrival terminal

Service available for passengers arriving,departing or having a flight connection or are in transit at Jomo Kenyatta International Airport (JKIA) Nairobi (NBO).

Who can book for meet and assist service at JKIA?

  • Any passenger who needs fast track
  • Passengers with special needs
  • Elderly or Senior citizens passengers
  • Families or large tourism groups traveling
  • Expectant mothers traveling
  • Minors traveling unattended
  • Flying with a Private charter
  • Non-English speaking passengers
  • Having a tight connection/ transit window
  • Pre-boarding assistance, luggage handling
  • Co-Operate executives
  • VIP, VVIP, CIP, and celebrities status persons
  • Tour Agents for their passengers

Premium Fast Track Service Fee

  • Arrival Transfers
  • Departure Transfers
  • Transit Transfers

Premium Arrival Meet and Assist

 Our premium arrival meet and assist ensure a smooth easy entry into Nairobi International Airport (NBO).
Our professional staff will meet you at the aircraft door or the exit of the air bridge upon entrance of the arrival terminal.
Fast-tracking through all airport arrival formalities from port health queues, immigration, baggage claim.
Our greeter will also facilitate contact with the driver waiting for you outside the airport, arrange a meeting point and escort you and your group to the transportation vehicle of your choice.

  • Private Exclusive one-to-one service ,Meet greet and assist at the gate
  • Fast-track through immigration, customs, baggage claim
  • Assistance with luggage collection
  • Dedicated Porter service
  • Escort out of arrival terminal  to your vehicle/driver/waiting part

Premium Departure Meet and Assist

Umbato Safaris premium departure meet and assist offers you an easy problem free boarding experience
Our office manager  will contact you or your driver before you leave for the airport to organize a meeting spot nearest departure terminal.
Once you have arrived, our greeter will meet you at the entrance of the airport/VIP terminal, fast-track you through security screening check-in, print boarding pass and escort you to the lounge if applicable and to your boarding gate.

• Meet and greet service
• Dedicated Porter Service
• Fast-track through check-in,immigration and security
• Access to Lounge & duty free (if applicable)
• Escort to the boarding gate

Premium Transit Meet and Assist

Umbato Safaris premium transit meet and assist offers convenience and comfort when having a flight connection at JKIA Nairobi.
Our expert greeters will identify and meet you at the aircraft or the exit of the air bridge at arrival terminal entrance
They will escort you to the lounge where applicable,complete all your airline connection processes and on to your connecting flight.
We cater to all connection scenarios, international to domestic,doemstic to international


  • Exclusive one-to-one service
  • Meet and greet upon arrival at the gate Fast-track through immigration and security
  • Porter service Assistance with luggage collection
    Access to lounge (if applicable)
  • Escort to the boarding gate

Three key Baggage Services

Baggage services at Nairobi airport now offering a variety of solutions for luggage management for all.

  • (A) Book a porter to assist to claim your bags from the conveyor belt at the baggage hall,push them in a trolley to your car outside arrival terminal.
  • (B) Lost luggage retrieval possible if you lost bags on transit or arrival at JKIA airport,have them delivered to your hotel.
  • (C)Safe Short term storage also available for passengers in transit with long layovers.

Write to us on which service you require for a quote

Request Availability

Talk to one of our booking managers for availability!


T: (+254) 722 324 421


T: (+254) 737 470 276